Refund policy

Refund & Return Policy

GonzalezTreasurez

We want you to love your order! Please review our policy below before placing your order.


  • All items\

Due to the nature of our products, all orders are considered custom and are generally non-refundable and non-returnable once production has begun. 

Please double-check your size, color, spelling, and personalization details before submitting your order.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at gonzaleztreasurez@gmail.com within 2 days of delivery.

Please include:

  • Your order number.
  • Photos of the item and packaging.
  • A description of the issue.

We will review your request and work with you on an appropriate resolution.

Cancellations

Order cancellation requests must be submitted before production begins. Once an order has entered production, cancellation may not be possible.

Contact Us

For questions , comments or concerns please send us a email: gonzaleztreasurez@gmail.com